How to Block Pingdom
Complete guide to blocking Pingdom (SolarWinds) from crawling your website using robots.txt, server configuration, and Switch workflows.
Should You Block Pingdom?
Not recommended: Pingdom is a monitoring service. If it's configured for your site, blocking it will prevent you from receiving uptime alerts.
Only block if this monitoring traffic is not yours and is coming from another party.
Blocking Methods
1robots.txt
High for cooperative crawlersAdd a Disallow rule for Pingdom's user-agent string in your robots.txt file. This is the standard, cooperative method that well-behaved crawlers respect.
2Server-side UA filtering
HighConfigure your web server (nginx, Apache, Cloudflare) to reject requests matching Pingdom's user-agent patterns. This blocks at the network level before your application processes the request.
3Switch Journey Workflows
Highest — granular, real-time controlCreate a custom journey in Switch that detects Pingdom and routes it to a block action, challenge, redirect, or modified content — without touching your server configuration.
robots.txt — Block Pingdom
Add the following to your robots.txt file (at the root of your domain) to block Pingdom:
User-agent: Pingdom Disallow: / User-agent: pingdom Disallow: /
robots.txt — Allow with Restrictions
Alternatively, allow Pingdom on most pages while blocking specific directories:
User-agent: Pingdom Disallow: /private/ Allow: / User-agent: pingdom Disallow: /private/ Allow: /
Pingdom User-Agent Strings
Use these patterns to identify Pingdom in your server logs or firewall rules:
Frequently Asked Questions
Does blocking Pingdom affect my Google search rankings?
No. Blocking Pingdom does not affect your Google search rankings. Only blocking Googlebot impacts Google Search visibility.
Does Pingdom respect robots.txt?
Yes, Pingdom respects robots.txt directives. Adding a Disallow rule for its user-agent will prevent it from crawling blocked paths.
Can I allow Pingdom on some pages but not others?
Yes. Use robots.txt to disallow specific directories, or use Switch journey workflows for granular page-level control with conditional logic.
Go beyond robots.txt
Switch detects Pingdom in real-time and lets you build custom journey workflows — block, challenge, redirect, or serve modified content. No server changes required.
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